Privacy Policy

Effective date: October 12, 2026

This Privacy Policy (Aviso de Privacidad Integral) explains how Trussline Studio collects, uses and protects personal data. It applies to trusslinestudio.com and to our business communications with clients and prospective clients.

1. Who we are

Trussline Studio is the party responsible for your personal data. Our address is Cumbres del Lago, Juriquilla, C.P. 76230, Querétaro, Mexico. Privacy contact: [email protected].

2. Personal data we collect

We only collect business contact data:

• Name, job title and company
• Business email address and phone number
• Project information you choose to share (drawings, scope, schedules)
• Basic technical data from your visit, such as browser type and approximate location, collected in aggregate

We do not collect sensitive personal data (such as health, financial account or biometric data).

3. Why we use it

Primary purposes (needed to work with you):

• Answering your inquiries and scheduling consultations
• Preparing quotes and proposals
• Delivering contracted services, coordinating projects and invoicing

Secondary purposes (you can opt out at any time):

• Sending occasional updates about our services and work
• Improving our website through aggregate usage statistics

If you do not want your data used for secondary purposes, email us and we will stop. This will not affect any service you have contracted.

4. Where your data comes from

We receive personal data directly from you, or from public professional sources such as your company website or professional directories, when we reach out about our services.

5. Who we share it with

We do not sell or rent personal data. We share it only with service providers that help us operate, under confidentiality obligations:

• Proton AG (encrypted email)
• Cloudflare, Inc. (website hosting, security and analytics)
• Autodesk and similar BIM platforms, only when a project requires a shared environment

We may also disclose data when required by law or a competent authority.

6. Cookies and analytics

Our site uses only the cookies needed for it to work and stay secure, plus privacy-first aggregate analytics that do not track you across other sites. Our site does not respond differently to “Do Not Track” browser signals, because we do not track visitors across third-party sites.

7. Your rights (ARCO rights)

You can ask us to Access, Rectify or Cancel your personal data, or Object to its use. You can also withdraw your consent or limit how we use your data.

To do so, email [email protected] with:

1. Your name and a way to reply to you
2. A copy of an ID or proof you are authorized to act for the data owner
3. A clear description of your request

We will respond within 20 business days. If your request is valid, we will act on it within the following 15 business days.

8. How we protect your data

We use encrypted email, access controls and reputable cloud providers. We keep data only as long as needed for the purposes above or as required by law.

9. California residents

If you are a California resident, you can review and request corrections to your personal data using the process in Section 7. We will notify you of material changes as described below.

10. Changes to this policy

We will post any changes on this page and update the effective date. If a change adds a new purpose for your data, we will ask for your consent again.

11. Authority

If you believe your rights have been violated, you may contact Mexico's data protection authority, the Secretaría Anticorrupción y Buen Gobierno.